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IIW dev job: ListenLog
Craig Burton has a nice tutorial on developing VRM applications, using ListenLog as both an example and a challenge for next week at IIW. ListenLog is the brainchild of Keith Hopper and the...
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Google’s Wallet and VRM
Yesterday Google opened the curtain on Google Wallet. I think it’s the most important thing Google has launched since the search engine. Here’s why: Reason #1: We’ve always needed an electronic wallet,...
View ArticleWorking for you
As more native VRM tools come into the hands of individuals, what happens to the whole supply chain? Or, put another way, what happens to supply in general when there are more and better ways of...
View ArticleVRM at IIW
VRM was a hot topic at IIW last week, with at least one VRM or VRM-related breakout per session — and that was on top of the VRM workshop held at Ericsson on Monday, April 30, the day before IIW...
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Scaling business in parallel
Companies and customers need to be able to deal with each other in two ways: as individuals and as groups. As of today companies can deal with customers both ways. They can get personal with customers,...
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VRM/CX + CRM/CX
I’ve been in conversations lately about VRM+CRM. Will they help each other out or crash into each other? It’s an open question. But I think we can find an answer in a current CRM vector: toward what...
View ArticleCan we each be our own Amazon?
The most far-out chapter in The Intention Economy is one set in a future when free customers are known to be more valuable than captive ones. It’s called “The Promised Market,” and describes the...
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Toward the Internet of Everythings
So @xl_cr tweets, Do you really believe the customer is in charge? If so check out @dsearls @vrm or visit ProjectVRM at http://projectvrm.org #vrm Since ProjectVRM.org is the shortcut to...
View ArticleToward a matrix of APIs
At the 2006 O’Reilly Emerging Technology conference, Cal Henderson, then of Flickr, gave a long session called “Launching and scaling new Web services.” As I recall, among the many things he explained...
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The VRM perspective
The VRM perspective is independence. This isn’t new. In fact, it’s as old as the Net. It is also nearly forgotten. Billions have never experienced it. When the Net first came into common use, in 1995,...
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Can C2B customers lead in a dance with vendors like B2B customers do?
That question came to mind when I read Inside Facebook’s Fantastic Plan To Dominate Cisco’s $23 Billion Market, by Julie Bort, in Business Insider. The gist: To recap: OCP launched two years ago to...
View Article#TakeBackControl with #VRM
That’s a big part of what tonight’s Respect Network launch here in London is about. I’ll be speaking briefly tonight at the event and giving the opening keynote at the Immersion Day that will follow...
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Designing the VRM future at IIW
A veteran VRooMer tells me a design fiction would be a fun challenge for VRM Day and IIW (which will run from April 6-9 at the Computer History Museum in Mountain View, CA). He describes one as...
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The most important event, ever
IIW XX — the 20th IIW — comes at a critical inflection point in the history of VRM. If you’re looking for a point of leverage on the future of customer liberation, independence and empowerment, this is...
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Preparing for the 3D/VR future
Look in the direction that Meerkat and Periscope both point. If you’ve witnessed the output of either, several things become clear about their evolutionary path: Stereo sound is coming. So is binaural...
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Our radical hack on the whole marketplace
In Disruption isn’t the whole VRM story, I visited the Tetrad of Media Effects, from Laws of Media: the New Science, by Marshall and Eric McLuhan. Every new medium (which can be anything from a stone...
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